There to consider one successful manager; education,

There are many defining
qualities that individual must possess and demonstrate for a company to consider
one successful manager; education, age, and experience are merely not enough.
However, these considerations may vary depending on the size of the team or
staff and the type of organization. Besides a proper management and leadership
background, being a competent manager comes down to four essential qualities: diligence
and hard work, impeccable respect and role model behavior, ability to adapt,
and constant development.

and Hard Work

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Pedler (2013), under
his management and leadership study, revealed that active managers gained
senior posts regardless of their age at a higher rate than average managers.
These managers were considered competent, unlike many of their counterparts. A
manager plays a vital role in any business development activities and has a
high degree of influence within the organization. For instance, in China, 91%
of managers work for 66 hours a week while 20% work seven days a week (Warner,
The statistics suggest that it is not easy to run a business or an organization
that demands plenty of energy, time, and dedication i.e. managing a consulting
firm where employment terms are entirely performance-based. Managers in such
organizations observe strict deadlines to deliver their clients’ projects and
most often work outside the regular working hours to accomplish tasks.

A hardworking manager’s
main strength is the power of insight and ability to see ahead of others. For
instance, Steve Jobs the former Apple CEO returned to the company in 1996 with
the primary aim of reviving the tablet PC. Jobs put all of his focus and energy
in the company, and his diligence paid off as the PC made record sales, and
lifted the entire company from near bankruptcy to become the most valuable
successful IT Company in the world. The incredible gift of insight and pure
dedication sums up Steve Jobs’ legacy and greatness. The fact that Steve
identified a technological weakness and gap in the industry and researched a
solution that eventually fixed the infection makes him one of the best to learn
from because he sets a good example. He wasn’t known to have graduated from a
management school, but ultimately, he goes down as one of the most-effective
and successful managers of his generation.

staff before anyone else

The other essential
quality of a capable manager is the ability to become a role model and maintain
a good relationship with the team. The effects of mutual respect and
understanding in the workplace are fundamental and great relationship between
managers and staff will develop a good sense of belonging to employees. Workers
can express themselves freely and perform to their best even without
supervision, and it makes the management a lot easier. The company staff looks
up to a manager who maintains a good relationship with the employees.
Additionally, the manager’s actions and behavior directly influence the
personnel hence becoming a role model or mentor which makes him or her a smart
leader (Focus
on Management Principles, 2005). The more the
staff feels the support from the manager, the higher the probability the
business will operate successfully. Regardless of the size of the team or type
of organization, having a good relationship between the manager and staff is
paramount to success.

Branson, the famous Virgin Atlantic owner, is one of great role model and
maintains an excellent relationship with his staff. In his interview with Inc., Branson revealed he was able to
make Virgin a global powerhouse by making the employee the main priority before
customers and investors. Branson said if employees are hundred percent happy
and treated well, they will be proud of the brand and give their all to ensure
the company’s success. To guarantee, there is fair treatment of employees and
engages with the staff by having a small talk casually in the cabins during his
flights. Branson has the pure formula that reads “a happy employee, a happy
customer” (Raymundo,
An unhappy employee can go a long way to ruining the company’s brand experience
for many customers and investors. The situation directly influences customer
experience, and Virgin continues being a world-beater due to Branson’s
philosophy of prioritizing the staff first before the customers and
shareholders. In the end, a happy employee leads to a satisfied customer and a
cheerful investor.


The business world is a
highly volatile and unpredictable field. Most times things never go according
to the plan, but the best managers and leaders always overcome situations. A
capable manager has no trouble adapting to unexpected or new changes (Daft
& Marcic, 2010). Flexibility is a vital skill
especially when a team looks up to someone. There is a higher chance of an
organization achieving success when the manager has no trouble getting around with
any circumstances. In fact, any company values a manager who can fix problems
by thinking creatively to find a practical solution. For instance, when Evan
Spiegel founded the popular social networking site Snap Chat in 2011, Spiegel designed with the sole purpose of
offering users the ability to communicate with videos, images and not just a
text format.

The photo-sharing
application became an instant hit recording ground-breaking numbers of users on
a daily basis; statistics show the average user visits the application at least
18 times a day. At the beginning of this year, Snapchat recorded a record of 161
million users (Reporters,
This boom did not sit well with the well-established social media giants
Facebook, Instagram and Twitter. It was only a matter of time before Facebook
co-founder Mark Zuckerberg announced significant changes to take place on
Facebook. The trend and the staggering number of users attracted by the video
and stories feature on Snap Chat had a considerable impact on social media use.
Even recently acquired sister companies Instagram and WhatsApp followed suit and introduced the
stories feature; users could now use more than text to communicate. Other
attractive features like writing on images and videos emerged. Nowadays, live
accounts have taken the internet by storm including media houses and companies
that can now stream real-time happenings and events. The ability to adapt to
changes and new demands spared Facebook blushes, otherwise, Snap Chat would be
the most used social networking site, and that would mean massive losses of
revenue and appeal by Instagram, WhatsApp, and co.

Constant development

The fourth and among
the most important qualities a great manager should have is the will and
ambition to grow and develop. Any individual regardless of their role in the
organization should recognize their problems and consistently work towards
overcoming them. A competent manager should develop their all-around skills to
lead others; and success in any profession comes with personal and career
development. Employees learn from their leaders, supervisors and managers and potentially
could end up remaining at the same level if their boss does the same.

Just as the market
experiences changes, managers should adapt to changing times making use of the
other qualities discussed above constant development and learning is essential.
Adaptability, flexibility, and growth often go hand in hand. It is unnatural to
have one of the qualities and lack the other. Aiming at improving every day
with every new project or task that comes and never afraid to work on your
flaws and weaknesses to become a better leader or manager. It is difficult to
become a successful manager than most people think. You can never learn how to
be an effective manager in college because the real-life lessons are in the
field. As discussed, successful people did not become competent managers through
formal training, but through extraordinary dedication, insight, ambition, and
ability to adapt; and make vital decisions whenever needed ultimately makes
them the best and most efficient in their respective fields.


In conclusion, this
abductive approach shows many qualities define an effective manager. Ultimately,
the most successful managers must have the diligence and insight of Steve Jobs,
and the hospitability and respect for the staff of Richard Branson, who proved
that a competent manager has almost nothing to do with age, experience, or type
of organization. In fact, most managers possess the universal qualities but
lack the dedication, diligence and good-relationship with their followers and
this proves ultimately to be their primary undoing.

Whether organizations
have large numbers of employees or just a few, the staff need to feel the
personal support, strong relationship with the staff, and attention of their
manager to perform optimally and to give their best. Above everything else, the
best managers work hard and even dedicate chunks of their time for the best of
the company. The supervisors live and breathe the company’s brand and ambition
all the time. The critical qualities which include diligence, hard work, team
spirit, and respect for employees, exceptional role model behavior,
adaptability, and personal development are the thin line which separates the
grain from the chaff when it comes to successful managers.